Privacy Policy

1. Information We Collect

We collect personal information you voluntarily provide and data automatically collected when you interact with our website:

• Personal Data: Name, email address, username, profile description, and any content you upload (e.g., text, images, audio).
• Cookies: We use cookies to enhance user experience and analyze website usage. See the cookie section for details.

2. Legal Basis for Processing

We process your personal data based on:

• Contract: To create and manage your account, process submissions, and provide services.
• Legitimate Interests: To maintain platform security, improve our services, and moderate content.
• Legal Obligations: When required by law.

3. How We Use Your Information

• To create and manage user accounts
• To provide, operate, and maintain our services
• To respond to inquiries and support requests
• To send important service-related notifications (e.g., login alerts, post approvals)
• To personalize user experience
• To monitor platform usage and moderate content

4. Sharing of Information

We do not sell your personal data. We may share data:

• If required by law or to protect rights and safety: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• With third-party service providers (e.g., hosting, email delivery), who process data on our behalf under GDPR-compliant agreements.
• Hosting provider: Hetzner Online GmbH (Germany) - stores and processes all website data.
• Email service provider: Hostinger International Ltd. - manages our transactional and notification emails.
• In the event of a business transfer (e.g., merger or acquisition)

5. Data Retention

We retain your data only as long as necessary:

• Account data: While your account is active or as needed for services
• Post content: As long as it remains published unless you delete it
• Backup/archive data: Up to 6 months after deletion for operational or legal purposes

6. Your Data Protection Rights (GDPR)

You have the right to:

• Access your personal data
• Correct or update inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Withdraw consent at any time
• Receive a copy of your data in portable format
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at: mail@affordablecouplestherapy.com

7. Data security

We implement appropriate technical and organizational measures, including:

• SSL encryption
• Access controls
• Regular backups
• Internal security audits

While we strive to protect your information, no method of transmission or storage is 100% secure.

8. Children's privacy

We do not knowingly collect personal data from individuals under 18. If we discover such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, we will notify users via email or platform notice.

10. Contact Us

If you have questions, comments or concerns about this Privacy Policy, please contact us at ourcontact formor via mail: mail@affordablecouplestherapy.com

11. Cookie Use

We only use cookies that are strictly necessary for the basic functionality and security of the website (e.g., session management, login authentication). We do not use cookies for advertising, tracking, or analytics purposes. Because these cookies are essential to the operation of the site, they do not require user consent under the ePrivacy Directive (EU Cookie Law).